At Gill Business Services, we respect your privacy and are committed to protecting the personal and business information you provide when using our website or services. This Privacy Policy explains what information we collect, how we use it, and how we protect information submitted through our website.

Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, place an order, or otherwise communicate with us.

This information may include:

• Name

• Email address

• Telephone number

• Business or company name

• Website or online store information

• Details about the services you are requesting

• Product quantities or catalog information

• Information submitted through our contact, order, or quote request forms

• Files, spreadsheets, CSV files, product information, images, or other materials you provide for a project

We may also receive certain technical and usage information through our website platform, Wix, such as site visits, sessions, pages viewed, device or browser information, general geographic information, traffic sources, and interactions with the website.

We collect and use this information to operate our website, understand how visitors use it, respond to inquiries, and provide our services.

How We Use Your Information

Information you provide may be used to:

• Respond to questions and inquiries

• Prepare estimates and quotes

• Process service requests and orders

• Communicate with you regarding a project

• Provide product upload, catalog management, data management, and related e-commerce services

• Process and maintain business records associated with your services

• Improve our services and customer experience

• Understand general website usage and performance

• Comply with applicable legal or regulatory requirements

We do not sell your personal information.

Client Product Data and Files

As part of providing e-commerce catalog and data management services, clients may provide spreadsheets, CSV files, product catalogs, product descriptions, images, SKU information, inventory information, pricing, category structures, or other business information.

Client-provided files and data are used for the purpose of performing the services requested by the client.

We do not sell client-provided product, catalog, or business data to third parties.

Access to client information is limited to what is reasonably necessary to complete the requested services.

Shopify and BigCommerce Access

Some projects may require clients to provide authorized access to their Shopify, BigCommerce, or other e-commerce platforms.

We use such access only as necessary to perform the services authorized by the client.

Whenever possible, clients should provide individual user, staff, collaborator, or other authorized account access rather than sharing primary account passwords.

Clients remain responsible for managing and revoking access to their e-commerce accounts when services are completed.

Payment Processing

Payments for our services may be processed through a third-party payment processor.

Payment processors may collect information such as your name, billing information, payment method, and other information necessary to complete a transaction.

Gill Business Services does not intend to directly store full credit or debit card numbers when payments are processed through a third-party payment provider.

Your payment information will also be subject to the privacy and security practices of the payment processor used to complete the transaction.

Contact and Quote Request Forms

When you submit a contact, order, or quote request form, the information you provide is used to respond to your inquiry, evaluate your project, prepare an estimate, or provide the requested services.

Submitting a form does not automatically enroll you in marketing emails or promotional communications.

Sharing of Information

We may share information with service providers when reasonably necessary to operate our business or provide requested services, including providers that support:

• Website hosting and website analytics

• Email communications

• File storage

• Payment processing

• Business administration

Our website is hosted on the Wix platform. Wix may process or store information associated with the operation of our website and its services.

These providers may process information according to their own privacy policies and contractual obligations.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, business, or others.

We do not sell client lists, personal information, or client product catalog data.

Cookies, Wix Analytics, and Website Technologies

Our website is hosted on Wix and may use cookies and similar technologies for website functionality, security, performance, form processing, payment processing, and website analytics.

Wix Analytics may collect or generate information about how visitors interact with our website, including information such as site sessions, page views, traffic sources, device or browser information, general geographic information, and website interactions.

We use this information to understand general website usage, monitor website performance, and improve the visitor experience.

Where required or configured, certain analytics information may be collected only after a visitor provides consent through the website's cookie settings.

We currently do not independently use Google Analytics for website visitor tracking.

Additional third-party services, applications, or payment providers added to the website may use their own cookies or similar technologies. Their collection and use of information may be governed by their respective privacy policies.

Visitors may be able to manage certain cookie preferences through the cookie settings provided on our website or through their browser settings.

Data Retention

We retain personal information, project communications, and client files only for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Client files that are no longer required for these purposes may be deleted.

Data Security

We take reasonable administrative and technical measures to protect personal information and client data against unauthorized access, disclosure, alteration, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to request that we:

• Update or correct personal information we maintain about you

• Delete certain personal information, where applicable

• Answer questions regarding how your information is being used

Certain information may need to be retained when required for legal, tax, accounting, contractual, or legitimate business purposes.

Children's Privacy

Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may contain links to third-party websites or services, including Shopify, BigCommerce, payment processors, or other service providers.

We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of those services separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website features, technology, or legal requirements.

Any updated policy will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Gill Business Services
Ana Gill
Email: ana.gill@yahoo.com
Website: https://anagill3.wixsite.com/gill-business-serv-2